Shipping Policy

Thank you for shopping with tableaperas. This Shipping Policy explains our shipping fees, estimated delivery times, order tracking, and procedures for delayed or lost shipments.

1. Shipping Rates

Shipping fees are calculated according to the order subtotal after discounts and before applicable taxes:

• Orders over USD $49.00 qualify for free standard shipping.

• Orders of USD $49.00 or less are charged a flat shipping fee of USD $5.99.

Any applicable shipping fee will be displayed at checkout before payment is completed.

2. Estimated Delivery Time

The estimated delivery timeframe is 7–14 business days. Business days exclude weekends and public holidays.

Delivery times are estimates and are not guaranteed. Delays may occur because of severe weather, customs inspections, carrier disruptions, peak shopping periods, incorrect address information, or other circumstances beyond our reasonable control.

3. Order Processing and Confirmation

After an order is successfully placed, customers will receive an order confirmation at the email address provided during checkout. Orders are subject to payment verification and address confirmation before shipment.

Once an order has been shipped, a shipping confirmation containing available tracking information will be sent by email.

4. Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address. Please review all shipping information carefully before submitting an order.

If an address error is identified, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or has been shipped. Additional shipping charges resulting from an incorrect or incomplete address may be the customer’s responsibility.

5. Order Tracking

When tracking information is available, it will be included in the shipping confirmation email. Tracking updates may take several business days to appear after the shipment is transferred to the carrier.

Temporary gaps in tracking updates do not necessarily mean that a shipment has been lost.

6. Delayed Shipments

If an order has not arrived within the estimated delivery period, customers should first review the tracking information and verify that the shipping address is correct.

For further assistance, contact us with the order number and the email address used to place the order. We will make reasonable efforts to investigate the shipment with the relevant carrier.

7. Lost, Stolen, or Damaged Packages

If tracking shows that a package was delivered but it cannot be located, customers should check the delivery area, ask household members or neighbors, and contact the carrier.

Claims involving lost or damaged shipments must be reported to us promptly. Supporting evidence, including photographs of damaged packaging or products, may be required. Each claim will be reviewed based on the tracking information and carrier investigation results.

8. Multiple Shipments

Products within the same order may occasionally be shipped separately. In such cases, customers may receive more than one package and separate tracking numbers. No additional shipping fee will be charged solely because an order is divided into multiple shipments.

9. Customs Duties and Import Taxes

For shipments subject to customs clearance, import duties, taxes, and related fees may be imposed by the destination country or local authorities. Unless expressly stated otherwise at checkout, these charges are not included in the product price or shipping fee and are the customer’s responsibility.

Customs processing may also affect the estimated delivery time.

10. Order Changes and Cancellations

Requests to change or cancel an order should be submitted as soon as possible. We cannot guarantee changes or cancellations after processing has begun. Once an order has shipped, it cannot be canceled and will be handled under our applicable Return and Refund Policy.

11. Contact Information

For shipping questions or assistance, please contact us:

tableaperas
Address: 12369 Spruce St, Desert Hot Springs
Telephone: +1 760-555-0169
Email: nghialanlalan6814@hotmail.com

Please include your order number when contacting us about an existing order.

12. Policy Updates

tableaperas reserves the right to revise this Shipping Policy when necessary to reflect changes in shipping services, business operations, or legal requirements. The version published on our website at the time of purchase will apply to the relevant order.